We want to be different. Different is good! We have heard some complaints over the years (about other accountants obviously!) so how do we intend to make sure we don't fall into the same category?
Common client complaints
"I don’t get up to date information, the accounts I receive are 20 months after the start of my year!"
"I never see my accountant!"
"I always receive a big annual invoice at the same time my tax is due!"
"Every time I speak to my accountant I get landed with a bill!"
"My accountant assumes that I know everything that they know."
"My accountant never asks me any questions"